Trust & Safety
Report Abuse.
We take the misuse of our brand, products, and services very seriously. If you believe our company name, software, or any of our digital assets are being used fraudulently or without authorization, we encourage you to report it immediately. Protecting our users and maintaining the integrity of our platform is our top priority.
Reach Out for Assistance or Support
Use the form below to tell us what you found. Share as much detail as you can so our team can review the issue and take the right action quickly.
Submit a report
Tell us what you found.
Complete the form and our team will review your report. Leave a valid email so we can follow up if we need more information.
Good to know
Report Abuse FAQ
Quick answers to the most common questions about reporting misuse to Napollo.
What can I report to Napollo?
You can report any misuse of the Napollo name, logo, software, or other digital assets. This includes brand or trademark misuse, unauthorized use of our software, impersonation of Napollo or our staff, fraudulent emails and phishing, and unauthorized use of our content or copyright.
What information should I include in my report?
Include the type of misuse, the website or location where you saw it, any links or screenshots, and a short description of what happened. The more detail you share, the faster our team can review and act on your report.
How long does it take to get a response?
Our team reviews every report that comes in and follows up by email if we need more information. Leave a valid email address so we can stay in touch about your report.
Is my report kept confidential?
Yes. We treat every report as confidential and only use the details you provide to investigate the issue and protect our users and platform.
Work with us
Tell us where you're stuck, campaigns that aren't paying back, ops that won't scale, or a system that should be one tool but is somehow seven. We'll come back with a plan in 24 hours.